Current Clients | General | Knowledge Base
Can I switch from CP Lite to CP?
Yes, you will need to re-apply online to open a new account.
Can I place a trade over the phone?
Yes, please call 1-877-866-9111 to place a call over the phone. An additional fee may be applied. Have your account number and/or trader ID ready.
Where can I find a full list of routes and routing fees?
You can review our latest route list here.
Where can I find my buying power?
Your buying power will be listed in your trading platform as well as the clearing firm’s backend login.
Can I change commission plans?
Yes. If you find that a different commission plan will benefit your trading please reach out to our support desk to make a change. We generally make these adjustments at the start of a new month.